Privacy Policy
Last updated: 12 January 2026
ZameSims (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from https://zamesims.com.
By using our Website or services, you agree to the practices described in this Policy.
1. Who We Are
Business Name: ZameSims
Website: https://zamesims.com
Location: United Kingdom
Contact Email: support@zamesims.com
ZameSims operates as a reseller of digital eSIM data plans, supplied by third-party telecommunications providers.
2. What Data We Collect
We may collect and process the following types of personal data:
a) Information You Provide
Full name
Email address
Billing address
Country of residence
Payment confirmation details (not full card numbers)
Support communications
b) Technical & Usage Data
IP address
Browser type and version
Device information
Operating system
Pages visited and usage data
c) Transaction Data
Purchased eSIM plan
Order ID
Purchase date
Payment status
⚠️ We do NOT store full credit/debit card details. Payments are processed securely by third-party payment providers.
3. How We Use Your Data
We use your personal data to:
Process and deliver eSIM purchases
Send order confirmations and service emails
Provide customer support
Prevent fraud and misuse
Improve our Website and services
Comply with legal and regulatory obligations
4. Legal Basis for Processing (UK GDPR)
We process personal data under the following lawful bases:
Contractual necessity – to deliver purchased services
Legal obligation – accounting, tax, fraud prevention
Legitimate interests – improving services and security
Consent – where explicitly provided (e.g. marketing emails)
5. Marketing Communications
We may send service-related emails (order confirmations, updates).
We will only send marketing emails if:
You have opted in, or
It is legally permitted under applicable laws
You may unsubscribe at any time via the email link or by contacting us.
6. Cookies & Tracking Technologies
We use cookies to:
Ensure Website functionality
Analyse traffic and performance
Improve user experience
You can manage or disable cookies through your browser settings.
A separate Cookie Policy may apply.
7. Sharing Your Data
We may share your data with trusted third parties, including:
Payment processors
eSIM suppliers and network partners
Hosting and infrastructure providers
Analytics and security services
All third parties are required to handle your data securely and lawfully.
We do not sell or rent your personal data.
8. International Data Transfers
As we sell globally, your data may be processed outside the UK or EEA.
Where this occurs, we ensure appropriate safeguards are in place, such as:
Adequacy decisions
Standard contractual clauses
Secure processing agreements
9. Data Retention
We retain personal data only for as long as necessary to:
Fulfil the purpose it was collected for
Meet legal, accounting, or regulatory requirements
When no longer required, data is securely deleted or anonymised.
10. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time
To exercise your rights, contact: support@zamesims.com
11. Data Security
We take appropriate technical and organisational measures to protect your data, including:
Secure servers
Encryption where applicable
Restricted access controls
However, no online system is 100% secure.
12. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from children.
13. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will always be posted on this page with a revised date.
15. Contact & Complaints
If you have questions or concerns about this Privacy Policy, contact us at:
📧 support@zamesims.com
🌐 https://zamesims.com
If you are unsatisfied, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).