FREQUENTLY ASKED QUESTIONS
Answers to common questions about ZAM eSIM service and setup. How fast can I activate my eSIM?
Activation takes only a few minutes. Scan QR code to get connected with your Esim easily.
Yes, it works in over 190 destinations all across the globe. So, you can travel stress free everywhere.
Open Settings Tap Mobile Data (or Cellular) Tap Add eSIM Choose Use QR Code Scan the QR code your provider gave you Tap Add Cellular Plan Label the plan (e.g. Travel, Data, Europe) Set it as: Mobile Data (if using only eSIM) or Secondary line if keeping your physical SIM ⏱️ Activation usually takes 30 seconds – 2 minutes
Yes, plans can be updated instantly in the app. They depend on your needs and they can be changed when you wish to have a different plan.