FREQUENTLY ASKED QUESTIONS
Answers to common questions about ZAM eSIM service and setup. How fast can I activate my eSIM?
Activation takes only a few minutes. Scan QR code to get connected with your Esim easily.
Yes, it works in over 190 destinations all across the globe. So, you can travel stress free everywhere.
Open Settings Tap Mobile Data (or Cellular) Tap Add eSIM Choose Use QR Code Scan the QR code your provider gave you Tap Add Cellular Plan Label the plan (e.g. Travel, Data, Europe) Set it as: Mobile Data (if using only eSIM) or Secondary line if keeping your physical SIM ⏱️ Activation usually takes 30 seconds – 2 minutes
Yes, plans can be updated instantly in the app. They depend on your needs and they can be changed when you wish to have a different plan.
Basically, you can buy an eSIM for a specific country you're traveling to, or choose a global eSIM that covers 200+ countries. After your purchase, you'll receive a QR code that you scan on your phone to install the eSIM. Once you arrive in your destination country, your mobile data will start working, allowing you to use WhatsApp, make audio and video calls, browse the internet, and access all your favorite apps with fast, reliable connectivity.
It totally depends on how many days you're traveling and how much data you need. For example, if you're traveling for 2 days, 2GB of data is usually more than enough for basic activities such as messaging, browsing, and navigation. However, for heavier usage like streaming, video calls, and frequent social media use, we recommend choosing an unlimited data.
An eSIM is a digital SIM that doesn't require a physical SIM card. You can simply scan a QR code to activate it and connect to the internet from almost anywhere in the world. In the coming years, most smartphones are expected to use eSIM technology instead of physical SIM cards, making it easier and more convenient to switch networks and stay connected while traveling.
How It Works
If you want to purchase an eSIM plan, follow these steps to activate it.
Stay connected everywhere
ZAM eSIMs help you to access the internet and calls in multiple countries without changing SIMs.
Simple app control
You don’t have to stuck in the process to manage your eSIM anymore. ZAM eSIMs lets you manage activation, top-up, and usage easily from one app.
Secure mobile service
We understand safety importance when online. Therefore, we provide safe and reliable connections for personal or work use anytime.
Our Services
We offer easy-to-use eSIM plans to keep you connected wherever you go.
Internet Service
Internet Service: Fast, reliable mobile internet wherever you travel.
Buy Internet Data
Buy Internet Data: Add data instantly via your phone anytime.
Video & Audio Call
Video & Audio Call: Make calls without expensive roaming fees.
Bill Payment
Bill Payment: Pay bills directly through the ZAM eSIM app.